Astra Location Services (Private) Limited (the “Company”) understands and respects your concerns about the use of your personal information. We believe that you should know what information about you we collect, as well as how that information is used, maintained, and, in some cases, shared. The following sets forth our privacy practices and policies: the Company complies with the relevant laws and regulations of the Islamic Republic of Pakistan and is committed to protecting your privacy during your use of our website.

• DEFINITIONS

In this Privacy Notice, unless the context otherwise requires, words and expressions defined in the Website Terms of Use shall have the same meaning when used in this Privacy Policy. In this Privacy Notice, “we”, “us” and “our” means Maps by the Company, and “you” and “your” means you, the user.

• ACCEPTANCE OF THE POLICY

By using the website, its services, or the features we develop and introduce, you consent to the collection, processing, and disclosure of data concerning you in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not give us any of your data.

• DATA COLLECTION AND PROCESSING

Information We Collect. We collect the following types of information about you from the website to provide you with an easy way for:

1. REGISTRATION AND PROFILE INFORMATION

When you create an account, we may collect your personal information such as your first and last name, mobile phone number so that you may be able to use all of the features.

2. REGISTRATION

When you register with us and use the website, you generally provide the following:

• Your phone number registered
• Information you provide us when you contact us for help;
• Information you enter into our system when using the website, such as contact information.

We may also use the information you provided us to contact you from time to time to provide you with important information such as invoicing information.

3. PERMISSIONS

In order for us to provide you with the best services and a smooth user experience of the website, depending on your device, we may request the following permissions:

4. HOW WE USE YOUR INFORMATION

We process and use the information we collect about you in a variety of ways. We upload your information from your device over a secured connection to our servers in order to analyze the data and identify the activities, routes, and places. Results are sent back to you over a secured connection so that you can view and interact with. Other ways we use the data is to develop aggregated analyses and reports that help us to provide you better services.

5. HOW WE PROTECT YOUR INFORMATION

The Company cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

6. PROTECTION OF CONFIDENTIAL DATA/INFORMATION

We maintain physical, electronic, and procedural safeguards to ensure your personal information is treated responsibly and in accordance with our privacy policy. Your information is used only for legitimate business purposes. Additionally, we safeguard customer information in accordance with applicable data security regulations and cyber laws. If you do choose to provide us with personal information, you can be assured that such information is kept in secured databases. We may use anything we know about you to help us serve you better.  We may use it, and disclose it to our affiliates and others, for any purpose allowed by law.

7. RETENTION OF DATA/ INFORMATION

We will retain your data for a minimum of one (01) year.

8. CHANGES TO THE PRIVACY POLICY

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

9. YOUR CONSENT

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.

10. CONTACT US

If you have any questions regarding privacy while using the website, or have questions about our practices, please contact us via email at info@tplmaps.com